On a Phone or Tablet

The mobile app works with modern Apple iOS and Android devices, both phone and tablet, for use in the field.

Overview

Crisisworks Mobile

The mobile app works with modern Apple iOS and Android devices, both phone and tablet, for use in the field.

Benefits

The web app has many benefits including a mobile-first design which means that it works as well with screens of different sizes. Small screens feature a single column layout, larger screens show additional information as the app makes use of the increased space.

Much of the functionality is unified with the web app which means that you don't need to use the mobile app to access the majority of the system functionality. This also means that the mobile app is generally released and versioned similarly.

However for the following reasons it is highly recommended to use the app in the field:

1. easier to use on smaller devices with support for multi-touch controls

2. some features optimised for mobile use such as offline functionality, multimedia an location tracking

3. platform version may support device native features

4. your organisation's configuration may include integrations with other apps or services

For power use, such as coordination, administration and reporting it is recommended to use the web interface on a computer instead. The web app has more functionality in areas such as System Administration, filtering and querying that can be useful to administrators, coordinators and power users.

Features

The app includes many features to make working in the field easier:

• Familiar functionality to the web version designed for access from smaller screens

• Simple interface for easy use in the field, particularly for inspections

• Easy touch and multi-touch controls

• Use of the device's camera and gallery to capture video

• Access to the device's location for real-time tracking and routes

• Watermarking photos for evidence with date and location. To enable photo watermarks, your system must be configured for this a per register basis. Contact the Service Desk to enable this feature.

• Offline functionality, including downloading asset database, forcing offline mode and saving items for offline use. Offline functionality greatly assists inspections in areas with poor or no mobile data coverage.

It is recommended that mobile users, particularly those that require System Administration access, are familiar with both the web app and mobile app as they share similar features and terminology.

Setup and Configuration

No special positions are required for the mobile app, however custom functionality is based on the modules and registers enabled for your organisation.

Your organisation may also have a tailored version of the app supporting functions such as Mobile Device Management (MDM) and Single Sign On (SSO) - check with your System Administrator. In such cases, you device may be pre-installed with the app or it may need to be activated by an administrator.