Background Processes

This page explains how to use the Background Processes screen.

Overview

The system is comprised of a number of queues that run continuously and provide parallelised task processing.

The system has a powerful command runner to allow administrators to track and manage all background tasks

The Background Processes console shows the status of each of the configured queues, along with the status of each Scheduled Jobs.

Access

Diagnostics is accessed from the User Menu via the Background Processes link under SYSTEM.

Background Processes link in the User Menu

Using the Processes List

The Background Processes screen lists the most recently run processes by the date of creation.

Each process has a unique ID, a Name (based on the process you've run), Queue, Date Created and Status.

Background Processes list

Queues

Queues are sorted into schedulers run based on the type of process you're running or the configuration of your site (certain processes are allocated higher priority/processing power). Each process has different timeframes and limits. These are listed for technical reference only. If your process consistently fails, it may be useful for Datalink support to identify which queue the process ran on.

Queue name	Process type / Module or Register
report	Report
messaging	Communications
import	Import
lambda, fargate	AWS computing services used for other processes, such as Generate Merge

Status

The Status tells you the current stage of the process.

Icon	Stage	Explanation
	Queued	This process is still waiting to be run.
	Completed	This process has been run, the system will tell you exactly when the process finished.
	Failed	The process didn't run. There may be an error which needs to be addressed (such as incorrect parameters or no results), and it may need to be run again.

Viewing a Process

To view a process, use the ID or Name to open it and access summary information. For Failed processes, this may include an explanation if available.