For the complete documentation index, see llms.txt. This page is also available as Markdown.

How to videos

Watch these short videos covering various topics on Crisisworks 5, from getting started and navigating the interface, to short snippets covering system features.

New to Crisisworks? Start here

Watch these short videos to get up and running quickly.

Your version of Crisisworks may look slightly different from these videos and documentation. We continually improve the platform.

Help videos by topic

OPERATIONS 1 Video

▶ Requests (14m) - Create and manage requests and request tasks

RELIEF & RECOVERY 3 Videos

▶ Relief Registrations (17m) - Record attendee details at a relief centre

▶ Relief to Recovery (17m) - Transition Relief Registrations to Recovery Cases

▶ EM Impact (EMIA) Integration (15m) - Generate reports and upload data to EMV

FIRE PREVENTION 4 Videos

Preparing for Fire Prevention Inspections

▶ Introduction to preparing for fire prevention (3m) - Overview

▶ Step 1 - Users (5m) - Set up users, positions and signatures

▶ Step 2 - Events (7m) - Create a seasonal event and test environment

▶ Step 3 - Import Asset Contacts (6m) - Import property owner information

▶ Step 4 - Importing High Risk Properties (9m) - Import from the previous year's event

MOBILE APP 3 Videos

▶ Getting Started (6m) - Sign in, join events, basic navigation

▶ Working Offline (13m) - Save data offline and sync it later

▶ Map Features (13m) - Work with maps in the app

SYSTEM ADMINISTRATION 3 Videos

▶ Create and Manage Users (17m) - Create and manage users, including users from other councils

▶ Multi-Factor Authentication (MFA) (5m) - Set up MFA for Crisisworks

▶ Multi-Factor Authentication for System Administrators (8m) - Reset user MFA and manage user accounts

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