# Overview

[Registers](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid), [Positions](https://docs.cw.crisisworks.com/system-administration/configuring-the-system/positions) and [Resources](https://docs.cw.crisisworks.com/modules/operations/resources) are grouped into and configured as a **Module**, which are typically found in the main menu navigation. *Core modules* are included with almost all implementations. Your **Package** may include a combination of core modules and custom-built and configured modules.

Based on the configuration of each module, Register Items may be assigned to **users** and **positions**, and they may utilise **resources** and relate to **assets**. Additionally, Registers implement [**workflows**](https://docs.cw.crisisworks.com/concepts-and-fundamentals/concepts-and-fundamentals#workflow-and-communications) using combinations of **status**, **priority**, **assignment**, **filters**, **escalations** and [**notifications**](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/notifications-and-alerts), which help users to effectively manage the event.

The following sections outline some of the built in and custom modules included in the base system. Access to each of these modules will depend on your your position and duties as well as your organisation's configuration.

This following is a brief summary for each of the main system packages:

## Core Features

<table><thead><tr><th width="227">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="dashboard">Dashboard</a></td><td>The dashboard provides a near real-time feed of updates.</td></tr><tr><td><a href="../system-administration/reporting">Reports</a></td><td>For producing formatted reports and extracting data. May contain (custom) reports specific your system's configuration.</td></tr><tr><td><a href="../system-administration/configuring-the-system">System Administration</a></td><td>Only available to system administrators includes registers for configuring positions, templates, lookups and importing data.</td></tr><tr><td><a href="../concepts-and-fundamentals/mobile-app">Mobile App</a></td><td>The mobile app provides users of iOS and Android an easy means of working in the field and includes additional device features for gathering evidence such as GPS, camera and audio.</td></tr></tbody></table>

## Operations

{% content-ref url="operations" %}
[operations](https://docs.cw.crisisworks.com/modules/operations)
{% endcontent-ref %}

Operations is key to the system's use as an Emergency Management platform but contains registers common to most applications.

<table><thead><tr><th width="231">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="operations/requests">Requests</a></td><td>Provides request management, including assignment to resources and contractors, resource cost tracking and inter-agency workflow and assignment through <a href="operations/requests/request-tasks">Request Tasks</a>.</td></tr><tr><td><a href="operations/information">Information</a></td><td>Records important team sharing templates for different types of <a href="operations/information/information">Information</a> and announcements such as <a href="operations/information/briefing-or-handover">Briefings or Handovers</a>, <a href="operations/information/feature-of-interest">Features of Interest</a>, <a href="operations/information/incident-action-plan">Incident Action Plans</a>, <a href="operations/information/situation-report">Situation Reports</a> and <a href="operations/information/route">Routes</a>.</td></tr><tr><td><a href="operations/logs">Logs</a></td><td>A record of a person’s observations, intentions, actions and <a href="operations/logs/decision">Decisions</a>, typically a position log in an emergency context. </td></tr><tr><td><a href="operations/contacts">Contacts</a></td><td>Holds global and per-event contacts information including organisations and individuals, their <a href="operations/contacts/expertise">Expertise</a>, as well as <a href="../system-administration/user-and-contact-administration">Users</a>. </td></tr><tr><td><a href="operations/resources">Resources</a></td><td>Defines resources available for assignment along with their status, type, category.</td></tr><tr><td><a href="operations/permits">Permits</a></td><td>Manages permit applications linked to an online permit form.</td></tr><tr><td><a href="../concepts-and-fundamentals/on-a-computer/your-user-profile-and-duties/work-summaries">Work Summaries</a></td><td>Records a summary of staff times and expenses through <a href="../concepts-and-fundamentals/on-a-computer/your-user-profile-and-duties/work-summaries/work-time-entries">Work Time Entries</a> and <a href="../concepts-and-fundamentals/on-a-computer/your-user-profile-and-duties/work-summaries/work-expense-entries">Work Expense Entries</a>.</td></tr><tr><td><a href="operations/roster-availability">Roster Availability</a></td><td>Records staff availability for rostering.</td></tr></tbody></table>

## Recovery

{% content-ref url="recovery" %}
[recovery](https://docs.cw.crisisworks.com/modules/recovery)
{% endcontent-ref %}

Recovery is key to the system's use for Case Management and Disaster Post-impact assessment.

<table><thead><tr><th width="194">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="recovery/cases">Cases</a></td><td>Complete case management of affected <a href="recovery/persons">Persons</a>(s) and impacted <a href="recovery/private-assets">Private Assets</a> (<a href="recovery/environmental-health">Environmental Health</a>, <a href="recovery/livestock">Livestock</a>, <a href="recovery/agriculture">Agriculture</a> etc) and <a href="recovery/infrastructure">Infrastructure</a> as well as <a href="recovery/assessments">Assessments</a>, <a href="recovery/needs-and-tasks">Needs and Tasks</a>.</td></tr><tr><td><a href="recovery/assessments">Assessments</a></td><td>Provides a full management system to report and assess impacted municipal assets, and the manage costs and tasks in recovery.</td></tr><tr><td><a href="recovery/relief-registration">Relief Registration</a></td><td>Provides public and staff registrations for people entering relief centres and for those who leave their destination early in an emergency. <a href="recovery/persons">Persons</a> needing long term recovery can be transitioned to <a href="recovery/cases">Cases</a> for ongoing management.</td></tr><tr><td><a href="recovery/infrastructure">Infrastructure</a></td><td>A register of affected assets, their type and any damage status.</td></tr><tr><td><a href="recovery/needs-and-tasks">Needs &#x26; Tasks</a></td><td>A versatile register of services provided including their status, category and any follow-up actions. Needs &#x26; Tasks can be used across Cases, Assessments and Infrastructure.</td></tr></tbody></table>

## Inspections

{% content-ref url="inspections" %}
[inspections](https://docs.cw.crisisworks.com/modules/inspections)
{% endcontent-ref %}

Inspections is key to the system's use for compliance.

<table><thead><tr><th width="194">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="inspections/fire-prevention-notices">Fire Prevention Notices</a></td><td>Provides a way to report and track Fire Prevention Infringements, both in the field and in the office. Compulsory clearance tasks can be managed through <a href="inspections/fire-prevention-notices/fpn-subcontractor-tasks">FPN Subcontractor Tasks</a> that enable subcontractors to log in and view and manage their own tasks.</td></tr><tr><td><a href="inspections/weed-and-pest-assessments">Weed &#x26; Pest Assessments</a></td><td>Provides a way to record roadside weeds and pests with mapping functionality, both in the field and in the office.</td></tr></tbody></table>

## Communication

{% content-ref url="communication" %}
[communication](https://docs.cw.crisisworks.com/modules/communication)
{% endcontent-ref %}

<table><thead><tr><th width="231">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="communication">Communications</a></td><td>Supports sending outbound email and SMS messages to various types of recipients within an event.</td></tr></tbody></table>

## Library

{% content-ref url="library" %}
[library](https://docs.cw.crisisworks.com/modules/library)
{% endcontent-ref %}

<table><thead><tr><th width="231">Module</th><th>Applications</th></tr></thead><tbody><tr><td><a href="library">Library</a></td><td>A document wiki to store global and per-event <a href="library/document">Documents</a>, <a href="library/meeting">Meetings</a>, <a href="library/geospatial-feature">Geospatial Features</a> and <a href="library/system-text">System Text</a>.</td></tr></tbody></table>
