> For the complete documentation index, see [llms.txt](https://docs.cw.crisisworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cw.crisisworks.com/security-and-support/faqs.md).

# FAQs

- [Troubleshooting](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting.md): This page contains solutions and workarounds you can apply for common problems.
- [Access and Sign In](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/signing-in.md)
- [Sign in failure](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/signing-in/sign-in-failure.md)
- [Failed to send confirmation code to reset password](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/signing-in/failed-to-send-confirmation-code-to-reset-password.md)
- [Navigation](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/navigation.md)
- [Missing menu item, can't access module or register](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/navigation/missing-menu-item-cant-access-module-or-register.md)
- [Correspondence](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/correspondence.md)
- [Strange characters in PDF mail merge](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/correspondence/strange-characters-in-pdf-mail-merge.md)
- [Saving Items](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/saving-items.md)
- [An S3 file was provided but the file has not yet been uploaded. Try again shortly.](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/saving-items/an-s3-file-was-provided-but-the-file-has-not-yet-been-uploaded.-try-again-shortly..md)
- [Your form could not be saved](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/saving-items/your-form-could-not-be-saved.md)
- [Contact is not an allowed Council organisation for VPR access -permission will not be set](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/saving-items/contact-is-not-an-allowed-council-organisation-for-vpr-access-permission-will-not-be-set.md)
- [System Administration](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/system-administration.md)
- [Can't access the System Administration menu](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/system-administration/cant-access-the-system-administration-menu.md)
- [Cannot add new import](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/system-administration/cannot-add-new-import.md)
- [Mail Merge: Your form could not be saved](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/system-administration/mail-merge-your-form-could-not-be-saved.md)
- [PDF presentation issues in mail merge](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/system-administration/pdf-presentation-issues-in-mail-merge.md)
- [Mobile app](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/mobile-app.md)
- [App losing connectivity](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/mobile-app/app-losing-connectivity.md)
- [Offline mode not syncing items](https://docs.cw.crisisworks.com/security-and-support/faqs/troubleshooting/mobile-app/offline-mode-not-syncing-items.md)
- [Search Recipes](https://docs.cw.crisisworks.com/security-and-support/faqs/search-recipes.md)


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