# FAQs

- [Troubleshooting](/security-and-support/faqs/troubleshooting.md): This page contains solutions and workarounds you can apply for common problems.
- [Access and Sign In](/security-and-support/faqs/troubleshooting/signing-in.md)
- [Sign in failure](/security-and-support/faqs/troubleshooting/signing-in/sign-in-failure.md)
- [Failed to send confirmation code to reset password](/security-and-support/faqs/troubleshooting/signing-in/failed-to-send-confirmation-code-to-reset-password.md)
- [Navigation](/security-and-support/faqs/troubleshooting/navigation.md)
- [Missing menu item, can't access module or register](/security-and-support/faqs/troubleshooting/navigation/missing-menu-item-cant-access-module-or-register.md)
- [Correspondence](/security-and-support/faqs/troubleshooting/correspondence.md)
- [Strange characters in PDF mail merge](/security-and-support/faqs/troubleshooting/correspondence/strange-characters-in-pdf-mail-merge.md)
- [Saving Items](/security-and-support/faqs/troubleshooting/saving-items.md)
- [An S3 file was provided but the file has not yet been uploaded. Try again shortly.](/security-and-support/faqs/troubleshooting/saving-items/an-s3-file-was-provided-but-the-file-has-not-yet-been-uploaded.-try-again-shortly..md)
- [Your form could not be saved](/security-and-support/faqs/troubleshooting/saving-items/your-form-could-not-be-saved.md)
- [Contact is not an allowed Council organisation for VPR access -permission will not be set](/security-and-support/faqs/troubleshooting/saving-items/contact-is-not-an-allowed-council-organisation-for-vpr-access-permission-will-not-be-set.md)
- [System Administration](/security-and-support/faqs/troubleshooting/system-administration.md)
- [Can't access the System Administration menu](/security-and-support/faqs/troubleshooting/system-administration/cant-access-the-system-administration-menu.md)
- [Cannot add new import](/security-and-support/faqs/troubleshooting/system-administration/cannot-add-new-import.md)
- [Mail Merge: Your form could not be saved](/security-and-support/faqs/troubleshooting/system-administration/mail-merge-your-form-could-not-be-saved.md)
- [PDF presentation issues in mail merge](/security-and-support/faqs/troubleshooting/system-administration/pdf-presentation-issues-in-mail-merge.md)
- [Mobile app](/security-and-support/faqs/troubleshooting/mobile-app.md)
- [App losing connectivity](/security-and-support/faqs/troubleshooting/mobile-app/app-losing-connectivity.md)
- [Offline mode not syncing items](/security-and-support/faqs/troubleshooting/mobile-app/offline-mode-not-syncing-items.md)
- [Search Recipes](/security-and-support/faqs/search-recipes.md)