Offline mode not syncing items
Problem
When using the Mobile app, items stay in For Upload and won't synchronise.
Explanations
App needs a restart
The app is stuck trying to synchronise the items.
Solution
Go into Diagnostics
Press the Restart App button in the App Data section
Try syncing again
More Help
If you've read through these instructions and are still stuck contact the Service Desk we can assist you to identify potential problems.
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