# System Status

This page is updated when a known incident is impacting service availability.

### Service status

{% hint style="success" %}
All systems are operational and running without incident.
{% endhint %}

| Web app                          | 🟢 Operational |
| -------------------------------- | -------------- |
| Mobile app                       | 🟢 Operational |
| API                              | 🟢 Operational |
| Notifications (email/SMS)        | 🟢 Operational |
| File uploads/downloads           | 🟢 Operational |
| Reporting & background processes | 🟢 Operational |

### Planned maintenance

Planned upgrades happen during our published maintenance windows.

* See [Maintenance Windows](https://docs.cw.crisisworks.com/security-and-support/maintenance-and-support/maintenance-windows)

### If you’re seeing an issue

1. Check whether your browser/device is supported
2. Check that you have data connectivity
3. Try again after a few minutes
4. Log a ticket if the issue persists

* [Browser and device support](https://docs.cw.crisisworks.com/security-and-support/maintenance-and-support/browser-and-device-support)
* [Accessing Support](https://docs.cw.crisisworks.com/security-and-support/maintenance-and-support/accessing-support)