> For the complete documentation index, see [llms.txt](https://docs.cw.crisisworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cw.crisisworks.com/security-and-support/security/acceptable-use.md).

# Acceptable Use Policy

Version 2\
\&#xNAN;*Updated September 17, 2025*

All users are required to conduct their work according to the following Acceptable Use Policy.

You may not use, or facilitate or allow others to use, the platform:

* for any illegal or fraudulent activity;
* to violate the rights of others;
* to threaten, incite, promote, or actively encourage violence, terrorism, or other serious harm;
* for any content or activity that promotes child sexual exploitation or abuse;
* to violate the security, integrity, or availability of any user, network, computer or communications

  system, software application, or network or computing device;
* to distribute, publish, send, or facilitate the sending of unsolicited mass email or other messages,
* promotions, advertising, or solicitations (or “spam”).

Datalink may investigate any suspected violation of this policy, and remove or disable access to any content or resource that violates this policy.

According to the [Shared Responsibility Model](/security-and-support/security/shared-responsibility.md) of information security, the customer is responsible for the conduct of their users on the platform and will co-operate with us to remedy any violation.

For API-specific obligations, refer to the [API Terms of Use](/security-and-support/security/api-terms-of-use.md).

| **Approved by CISO**   | 17 September 2025 |
| ---------------------- | ----------------- |
| **Next review before** | 17 September 2026 |

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