> For the complete documentation index, see [llms.txt](https://docs.cw.crisisworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cw.crisisworks.com/security-and-support/security/reporting-security-concerns.md).

# Reporting Security Concerns

If you have discovered a problem in the security of Datalink's software, you can report it as follows:

* **Using Datalink's Service Desk (recommended for customers reporting issues)** — all security incidents are treated with priority, and critical security issues can be flagged as a SEV-1 for fast response.
* **Contact your Datalink representative (recommended for low urgency discussions)** — for low urgency contact such as to organise a call with Datalink's information security team, it's best to liaise with your account representative.
* **Emailing our security mailbox** —  our engineering team monitors for security reports via <security@datalink.com.au>.

If you have discovered a vulnerability in our system then we'd be happy to hear about it.

Note that we do not run a bug bounty program, and we do not pay for unsolicited vulnerability reports.

| **Approved by CISO**   | 6 March 2025 |
| ---------------------- | ------------ |
| **Next review before** | 6 March 2026 |


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