# EM Impact

## Overview <a href="#emvrecoveryportalintegration-emimpact-overviewdatalinkdictionaryspreadsheet" id="emvrecoveryportalintegration-emimpact-overviewdatalinkdictionaryspreadsheet"></a>

MAV customers have access to *EM Impact* to automate the calculation and submission of recovery data (previously known as EM Recovery Portal).

The data used for the submission to *EM Impact* comes from the Recovery Case's Affected Private Assets and the Infrastructure assessments. The logic used for each metric can be viewed in the Metric Specifications section below.

{% hint style="warning" %}
The *EM Impact* reports will **exclude cases and infrastructure assessments** that are **Resolved** or **Closed**. Please set the **status** to "**No Action Required**"
{% endhint %}

As of 2026 there are two reports in Crisisworks that can be uploaded directly to *EM Impact* and one additional report you can generate to verify your data.

* **EM Impact: Summary 2026:** this report was updated in January 2026 and is uploaded directly to *EM Impact*.&#x20;
* **EM Impact: Active Case Damages Detail 2026:** this report sends active case damage data to *EM Impact*. Cases, properties and property owners will be excluded from this report if consent is NOT set to yes. Only cases with a Private Assets set to Primary Place of Residence will be included.
* **EM Impact: Private Asset Detail 2026:** this report outlines the data included in the counts of *EM Impact* Summary as of the 2026 Report. It is an internal report and is not submitted to *EM Impact*. Please note: For cases with multiple property types, the cases will be listed under each type.

{% file src="<https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FuLiqDuIPJ1zUPrhanvpV%2FEM-Impact%20Fact%20Sheet.pdf?alt=media&token=2b8ccbd1-7834-4819-a09e-555d20be0275>" %}

## Submission process

To submit data to *EM Impact*, follow this process:

**NOTE:** You will need to be on duty in the event as **MRM** or **MRM Deputy** to view or run these reports.&#x20;

If needed your Crisisworks System Administrator can edit your positions to add the additional security policy called "Access to EMV Recovery Portal Reporting."

#### Step 1: Review your private asset data <a href="#emvrecoveryportalintegration-emimpact-step2-reviewyourprivateassetdata" id="emvrecoveryportalintegration-emimpact-step2-reviewyourprivateassetdata"></a>

The private asset data is supplied for a number of metrics, and a report exists to help you understand what will be included and excluded from the metrics. The private asset data is entered from within the Case record and could include assets such as dwellings, caravans, fences, pumps, water tanks etc.&#x20;

1. Click on the **Reports** tab
2. Search 'EM' to bring up the **EM Recovery Portal** category
3. Select the **EM Impact: Private Asset Detail 2026** report and **Run Report**

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FsslkK9By8QtvNJQSYCCC%2FScreenshot%202026-02-03%20at%202.01.20%E2%80%AFpm.png?alt=media&#x26;token=5e40aad5-fbb7-483d-8c80-f6665eef34be" alt="" width="563"><figcaption><p>EM Impact reports</p></figcaption></figure>

4. Select the correct **Event**
5. If you're using a Crisisworks Cluster site, be sure to include the correct **Region**.
6. Configure the columns you wish to expose and click **Run Report**.

When running this report, you can configure it to show or hide various columns, and group by various columns. On first run, it may be useful to run the entire report grouped by Property Type to get an overview of the data you have along with what will be included.

Look for numbers that are excluded from a metric that appear to contain valid metrics. Some examples:

* It is possible for Recovery Case records to not have a Property Type field set, and this will cause it to be excluded from some results.
* The *EM Impact* submission process does not support customised **Property Types**, **Damage Levels** or **Private Asset Types**, so if these have been customised within your site then check that important data is not assigned to those types.

Enable the optional "Cases" column to get a hyperlink to a Recovery Case for each line item. This will allow you to identify the specific case data included in each line item.

#### Step 2: Review Infrastructure Assessments report <a href="#emvrecoveryportalintegration-emimpact-step3-reviewinfrastructureassessmentsreport" id="emvrecoveryportalintegration-emimpact-step3-reviewinfrastructureassessmentsreport"></a>

The other detail report to run when reviewing your data prior to submission is the **Recovery Infrastructure Assessments** report

1. Click on the **Reports** tab
2. Search for **Recovery** or **Infrastructure**&#x20;
3. Select the **Recovery Infrastructure Assessments** report and **Run Report**
4. Select the correct **Event** &#x20;
5. If you're using a Crisisworks Cluster site, be sure to include the correct **Region**.
6. Configure the columns you wish to expose and click **Run Report**

When running this report, you can configure it to show or hide various columns, and group by various columns. On first run, it may be useful to run the entire report grouped by **Infrastructure Type** to get an overview of the data you have along with what will be included.

#### Step 3: Run the Summary report <a href="#emvrecoveryportalintegration-emimpact-step4-runasummaryreport" id="emvrecoveryportalintegration-emimpact-step4-runasummaryreport"></a>

Run the Summary report to generate the statistics for EMV.

1. Click on the **Reports** tab
2. Search 'EM' to bring up the  **EMV Recovery Portal** category
3. Select the **EM Impact: Summary 2026** report and **Run Report**
4. Select the correct **Event**
5. If you're using a Crisisworks Cluster site, be sure to include the correct **Region**.
6. Select the metrics you wish to expose under the Columns section
7. Expand the **Metadata** section and select your response to:
   1. Information Accuracy
   2. Information Credibility
   3. Validity
   4. Approval for distribution
8. &#x20;Click on **Run Report**

When the report finishes, you can review the numbers for accuracy.

The logic used for each metric can be found in the [Metric Specifications](#emvrecoveryportalintegration-emimpact-metricspecifications) and the [Data Dictionary](#emvrecoveryportalintegration-emimpact-datadictionary) below.

#### Step 4: Submit to EMV <a href="#emvrecoveryportalintegration-emimpact-step5-submittoemv" id="emvrecoveryportalintegration-emimpact-step5-submittoemv"></a>

To submit the report to *EM Impact*:

1. Click **Send to&#x20;*****EM Impact*** from the bottom of the screen
2. Select the relevant **EM Incident** from the drop down list and tick **Send to&#x20;*****EM Impact***
3. Click **Proceed** to submit the data

You can select 'Monitor progress' to wait for the upload to complete, regardless you will be notified by email and via an audit log entry when the integration completes. Note, the confirmation email goes to the person that generated the report, not the user who clicked send.

## Troubleshooting <a href="#emvrecoveryportalintegration-emimpact-troubleshooting" id="emvrecoveryportalintegration-emimpact-troubleshooting"></a>

#### Feedback on success or failure <a href="#emvrecoveryportalintegration-emimpact-feedbackonsuccessorfailure" id="emvrecoveryportalintegration-emimpact-feedbackonsuccessorfailure"></a>

Crisisworks records a receipt message from *EM Impact* for each submission. This is logged in Crisisworks and notifies the submitter via both audit log and email (if email notifications are enabled in the user's profile). If an error occurs, the email and audit log will include the error message. Most errors stem from *EM Impact*. For assistance, contact the EM Impact Team or Datalink's service desk.

#### Checking report outputs

Check search results by querying the relevant registers to verify report outputs. For more information, refer to the [EM Impact CQL Searching](https://docs.cw.crisisworks.com/security-and-support/technical-reference/integrations/em-impact/em-impact-integration) page.

## Metric Specifications <a href="#emvrecoveryportalintegration-emimpact-metricspecifications" id="emvrecoveryportalintegration-emimpact-metricspecifications"></a>

The following metrics are available to be submitted.

### Aboriginal Cultural and Healing

<table data-full-width="true"><thead><tr><th width="80.74609375">#</th><th width="101.73046875">Metric Name</th><th width="88.55859375">Metric Value</th><th width="121.984375">Data Sources</th><th width="215.439453125">Calculation RC=Recovery Case, PA=Private Asset, IA=Infrastructure Assessment</th><th>EMV Data Dictionary</th></tr></thead><tbody><tr><td><sub>EMIA-1</sub></td><td><sub>Aboriginal/ Torres Strait Islander Impacted</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Persons (RP)</sub></td><td><p>RP has active status</p><p>ATSI set to <em>Yes</em>.</p></td><td>Total number of Number of Aboriginal and/or Torres Strait Islander impacted by the emergency</td></tr><tr><td><sub>EMIA-2</sub></td><td><sub>Aboriginal/ Torres Strait Islander Req’d Support</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Persons (RP)</sub></td><td><p>RP has active status.</p><p>RP ATSI set to <em>Yes</em>’</p><p>RP ATSI Cultural Support is one of <em>yes</em> or <em>potentially</em></p></td><td>Total number of Aboriginal and / or Torres Strait Islander who requested cultural-specific support</td></tr></tbody></table>

### Business

<table data-full-width="true"><thead><tr><th width="80.74609375">#</th><th width="101.73046875">Metric Name</th><th width="88.55859375">Metric Value</th><th width="121.984375">Data Sources</th><th width="223.804931640625">Calculation RC=Recovery Case, PA=Private Asset, IA=Infrastructure Assessment</th><th>EMV Data Dictionary</th></tr></thead><tbody><tr><td><sub>EMIA-13</sub></td><td><sub>Buildings Damaged Value (excl. agriculture)</sub></td><td><sub>DOLLARS</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status.</p><p>PA has active status.</p><p>RC has property Type of:</p><ul><li><em>Commercial, Industrial or Business</em></li></ul><p>PA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Unknown - Requires Assessment</em></li><li><em>Uninhabitable/ Non-Functioning</em></li></ul></td><td>Total cost of damage to impacted business buildings and infrastructure. Excludes inventory, equipment, economic losses etc.</td></tr><tr><td><sub>EMIA-14</sub></td><td><sub>Buildings Destroyed Loss (excl. agriculture)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status.</p><p>PA has active status.</p><p>RC has propertyType of </p><ul><li><em>Commercial, Industrial or Business</em>'</li></ul><p>PA damage is  <em>Destroyed</em>.</p><p>PA type is one of:</p><ul><li><em>Boats; Caravans; Flats/Units; Holiday Rental; Other Facility; Other Structure; Sheds; Shops/Factories</em></li></ul></td><td>Total number of business buildings (excl. agriculture) destroyed</td></tr><tr><td><sub>EMIA-15</sub></td><td><sub>Financial Loss value (non-building)</sub></td><td><sub>DOLLARS</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status.</p><p>PA has active status.</p><p>RC has propertyType of </p><ul><li><em>Commercial, Industrial or Business</em>.</li></ul><p>PA has type of <em>Business Economic Impact</em>.</p><p>PA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Unknown - Requires Assessment</em></li><li><em>Uninhabitable/ Non-Functioning'</em></li><li><em>Destroyed</em></li></ul></td><td>May include: - significant inventory and equipment loss not covered by insurance - economic losses including loss of trade due to the event. Does not include buildings or infrastructure.</td></tr><tr><td><sub>EMIA-16</sub></td><td><sub>Buildings Damaged (excl. agriculture)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status.</p><p>PA has active status.</p><p>RC has propertyType of </p><ul><li><em>Commercial, Industrial or Business</em></li></ul><p>PA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Unknown - Requires Assessment</em></li><li><em>Uninhabitable/ Non-Functioning</em></li></ul><p>PA type is one of:</p><ul><li><em>Boats; Caravans; Flats/Units; Holiday Rental; Other Facility; Other Structure; Sheds; Shops/Factories</em></li></ul></td><td>Total number of damaged/impacted business buildings and infrastructure. Excludes inventory, equipment, economic losses etc.</td></tr><tr><td><sub>EMIA-17</sub></td><td><sub>Buildings Destroyed Loss Value (excl. agriculture)</sub></td><td><sub>DOLLARS</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status.</p><p>PA has active status.</p><p>RC has propertyType of:</p><ul><li><em>Commercial, Industrial or Business</em></li></ul><p>PA damage of:</p><ul><li><em>Destroyed</em></li></ul><p>PA type is one of:</p><ul><li><em>Boats; Caravans; Flats/Units; Holiday Rental; Other Facility; Other Structure; Sheds; Shops/Factories</em></li></ul></td><td>Total cost of impacted business buildings and infrastructure (excluding agriculture) that have been destroyed.</td></tr></tbody></table>

### Community Facilities

<table data-full-width="true"><thead><tr><th width="80.74609375">#</th><th width="101.73046875">Metric Name</th><th width="88.55859375">Metric Value</th><th width="121.984375">Data Sources</th><th width="227.7353515625">Calculation RC=Recovery Case, PA=Private Asset, IA=Infrastructure Assessment</th><th>EMV Data Dictionary</th></tr></thead><tbody><tr><td><sub>EMIA-20</sub></td><td><sub>Local Community Facilities Damaged</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status.</p><p>IA has type of:</p><ul><li><em>Council Facility</em> or <em>Council Property</em>.</li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><p><em>Uninhabitable/ Non Functioning</em></p><ul><li><em>Unknown - Requires Assessment</em></li></ul></li></ul></td><td><p>Community facility is any structure that: - Provides for the delivery of a community service - Provides for any community sporting, recreational, wellbeing, social club activity. A community facility can be classified into the following categories: - Privately owned and managed - Government/council owned and managed - Government/council owned and privately managed. Examples include: - Public halls - Library - Living and Learning Centres - Aquatic and Recreation Facilities - Sports Pavilions - Churches - Public toilets - Public furniture - Parks/reserves - Playgrounds - Family day care.<br>Co-located facilities should be counted separately.</p><p>Damaged indicates damaged, but still structurally sound and safe to be used (or partially used for community requirements).</p></td></tr><tr><td><sub>EMIA-21</sub></td><td><sub>Local Community Facilities Damaged (Loss Value)</sub></td><td><sub>DOLLARS</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p></p><p>IA has active status.</p><p>IA has type of:</p><ul><li><em>Council Facility</em> or <em>Council Property</em>.</li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>As above</td></tr><tr><td><sub>EMIA-22</sub></td><td><sub>Local Community Facilities Destroyed</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Council Facility</em> or <em>Council Property</em></li></ul><p></p><p>IA damage of:</p><ul><li><em>Destroyed</em></li></ul></td><td><p>Community facility is any structure that: - Provides for the delivery of a community service - Provides for any community sporting, recreational, wellbeing, social club activity. A community facility can be classified into the following categories: - Privately owned and managed - Government/council owned and managed - Government/council owned and privately managed. Examples include: - Public halls - Library - Living and Learning Centres - Aquatic and Recreation Facilities - Sports Pavilions - Churches - Public toilets - Public furniture - Parks/reserves - Playgrounds - Family day care.<br>Co-located facilities should be counted separately.</p><p>Destroyed indicates building is not structurally sound and is unsafe for any type of use – area to be closed to public until recovered.</p></td></tr><tr><td><sub>EMIA-23</sub></td><td><sub>Local Community Facilities Destroyed (Loss value)</sub></td><td><sub>DOLLARS</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p></p><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Council Facility</em> or <em>Council Property</em></li></ul><p>IA damage of:</p><ul><li><em>Destroyed</em></li></ul></td><td><p>Community facility is any structure that: - Provides for the delivery of a community service - Provides for any community sporting, recreational, wellbeing, social club activity. A community facility can be classified into the following categories: - Privately owned and managed - Government/council owned and managed - Government/council owned and privately managed. Examples include: - Public halls - Library - Living and Learning Centres - Aquatic and Recreation Facilities - Sports Pavilions - Churches - Public toilets - Public furniture - Parks/reserves - Playgrounds - Family day care.<br>Co-located facilities should be counted separately.</p><p>Destroyed indicates building is not structurally sound and is unsafe for any type of use – area to be closed to public until rebuilt.</p></td></tr></tbody></table>

### Infrastructure

<table data-full-width="true"><thead><tr><th width="80.74609375">#</th><th width="101.73046875">Metric Name</th><th width="88.55859375">Metric Value</th><th width="121.984375">Data Sources</th><th width="238.9755859375">Calculation RC=Recovery Case, PA=Private Asset, IA=Infrastructure Assessment</th><th>EMV Data Dictionary</th></tr></thead><tbody><tr><td><sub>EMIA-34</sub></td><td><sub>Municipal Bridges Damaged</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Bridge</em></li></ul><p>IA damage is one of:</p><ul><li><em>Habitable / Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>A bridge is a structure that is built over a railway, river, or road so that people or vehicles can cross from one side to the other. Damage would indicate that bridge has structural damage and will require a structural assessment prior to being available for use by the public. Bridge categories include: Traffic/Road Bridge, Railway Bridge</td></tr><tr><td><sub>EMIA-35</sub></td><td><sub>Municipal Bridges Destroyed</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Bridge</em></li></ul><p>IA damage of:</p><ul><li><em>Destroyed</em></li></ul></td><td>As above</td></tr><tr><td><sub>EMIA-36</sub></td><td><sub>Municipal Culverts &#x26; Drainage Struct. Damaged</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA type is one of:</p><ul><li><em>Culvert</em></li><li><em>Stormwater Pit</em></li><li><em>Stormwater Pipe</em></li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>Culverts and drainage structures include end walls, retaining structures, outfalls, erosion protection, kerb and gutter, longitudinal and cross drainage systems such as stormwater drains and pits, that are an integral part of the road formation.<br>Damaged would indicate that the asset has experienced physical or functional deterioration—such as cracking, displacement, or blockage—but remains functionally intact and can be restored through repair or maintenance.</td></tr><tr><td><sub>EMIA-37</sub></td><td><sub>Municipal Culverts &#x26; Drainage Struct. Destroyed</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA type is one of:</p><ul><li><em>Culvert</em></li><li><em>Stormwater Pit</em></li><li><em>Stormwater Pipe</em></li></ul><p>IA damage is:</p><ul><li><em>Destroyed</em></li></ul></td><td><p>Culverts and drainage structures include end walls, retaining structures, outfalls, erosion protection, kerb and gutter, longitudinal and cross drainage systems such as stormwater drains and pits, that are an integral part of the road formation.</p><p>Destroyed would indicate that the asset has sustained irreversible damage, rendering it non-functional and requiring full reconstruction or total replacement.</p></td></tr><tr><td><sub>EMIA-38</sub></td><td><sub>Municipal Roads Damaged</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Road</em></li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a road authority. One road might include multiple segments. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks. Damage would indicate that the road creates an obstruction to the public using the road, e.g. pot holes, corrugations.</td></tr><tr><td><sub>EMIA-39</sub></td><td><sub>Municipal Roads Destroyed</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Road</em></li></ul><p>IA damage is:</p><ul><li><em>Destroyed</em></li></ul></td><td><p>A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a road authority. One road might include multiple segments. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks.</p><p>Destroyed would indicate that the road cannot safely be used by the public until replaced, e.g. landslip.</p></td></tr><tr><td><sub>EMIA-40</sub></td><td><sub>Municipal Trails/Walkways Damaged</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li>Trails/Walkways</li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td><p>A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths. Does not include: - Shopping centre strips/walkways - Bus stop areas.</p><p>Damage would indicate that the trail/walkway creates an obstruction to users of the path, e.g. pot holes, gravel washed away.</p></td></tr><tr><td><sub>EMIA-41</sub></td><td><sub>Municipal Trails/Walkways Destroyed</sub></td><td><sub>COUNT</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Trails/Walkways</em></li></ul><p>IA damage is:</p><ul><li><em>Destroyed</em></li></ul></td><td><p>A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths. Does not include: Shopping centre strips/walkways, Bus stop areas.</p><p>Destroyed would indicate that the trail/walkway cannot safely be used by the public until replaced, e.g. subsidence.</p></td></tr><tr><td><sub>EMIA-42</sub></td><td><sub>Municipal Roads Damaged (distance)</sub></td><td><sub>KM's</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li>Road</li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td><p>A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a road authority. One road might include multiple segments. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks.</p><p>Damage would indicate that the road creates an obstruction to the public using the road, e.g. pot holes, corrugations.</p></td></tr><tr><td><sub>EMIA-43</sub></td><td><sub>Municipal Roads Destroyed (distance)</sub></td><td><sub>KM's</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Road</em></li></ul><p>IA damage is:</p><ul><li><em>Totally Destroyed</em></li></ul></td><td><p>A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a road authority. One road might include multiple segments. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks.</p><p>Destroyed would indicate that the road cannot safely be used by the public until replaced, e.g. landslip.</p></td></tr><tr><td><sub>EMIA-44</sub></td><td><sub>Municipal Trails/Walkways Damaged (distance)</sub></td><td><sub>KM's</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Trails/Walkways</em></li></ul><p>IA damage is one of:</p><ul><li><em>Habitable/ Functioning</em></li><li><em>Uninhabitable/ Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td><p>A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths. Does not include: - Shopping centre strips/walkways - Bus stop areas.</p><p>Damaged would indicate that the trail/walkway creates an obstruction to users of the path, e.g. pot holes, gravel washed away.</p></td></tr><tr><td><sub>EMIA-45</sub></td><td><sub>Municipal Trails/Walkways Destroyed (distance)</sub></td><td><sub>KM's</sub></td><td><sub>Infrastructure Assessment (IA)</sub></td><td><p>IA has active status</p><p>IA has type of:</p><ul><li><em>Trails/Walkways</em></li></ul><p>IA damage is:</p><ul><li><em>Totally Destroyed</em></li></ul></td><td><p>A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths. Does not include: - Shopping centre strips/walkways - Bus stop areas.</p><p>Destroyed would indicate that the trail/walkway cannot safely be used by the public until replaced, e.g. subsidence.</p></td></tr></tbody></table>

### Residential

<table data-full-width="true"><thead><tr><th width="80.74609375">#</th><th width="101.73046875">Metric Name</th><th width="88.55859375">Metric Value</th><th width="121.984375">Data Sources</th><th width="240.6864013671875">Calculation RC=Recovery Case, PA=Private Asset, IA=Infrastructure Assessment</th><th>EMV Data Dictionary</th></tr></thead><tbody><tr><td>EMIA-77</td><td><sub>Primary Private Residences (Damaged, habitable)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has type set as:</p><ul><li><em>A Place of Residence</em></li></ul><p>PA damage is one of:</p><ul><li><em>Habitable / Functioning</em></li><li><em>Uninhabitable / Non Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>A dwelling is considered your primary residence if: you and your family reside in it; your personal belongings are in it; it is the address where your mail is delivered; it is your registered electoral address; essential services (e.g., gas, electricity, water) are connected; the duration of your stay and your intention to occupy it as your home may also be relevant.<br>Excludes: holiday homes or occasional-use residences; private business premises or offices with no primary residence; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br>Note: Discretion to be applied with regard to lawful occupation<br>Note: Not all residences have mail delivery directly, and may rely on a post box.<br><br><strong>Damaged Habitable</strong><br>A dwelling that has sustained minor to moderate damage, but the majority can remain safe and habitable with minor repair work. Typical characteristics may include: partial damage to floors, roofs, or walls, such as broken roof tiles that can be tarped; temporary inundation limited to parts of the dwelling; utility damage or temporary disruption of essential services such as electricity, water, gas; broken windows or doors that can be temporarily secured; one area or the residence may be significantly damaged and can be isolated from the remainder or the residence.<br>Repairs are possible without prolonged displacement, including make safe arrangements awaiting permanent repairs; residents might need to vacate briefly (e.g., 24–48 hours to a week) to ensure safe conditions.<br><br>Note: one room may be able to be isolated, enabling the rest of the dwelling to be habitable.<br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr><tr><td>EMIA-78</td><td><sub>Primary Priv Residences (Damaged, uninhabitable)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has type set as:</p><ul><li><em>A Place of Residence</em></li></ul><p>PA damage is one of:</p><ul><li><em>Uninhabitable / Non Functioning</em></li></ul></td><td>A dwelling is considered your primary residence if: you and your family reside in it; your personal belongings are in it; it is the address where your mail is delivered; it is your registered electoral address; essential services (e.g., gas, electricity, water) are connected; the duration of your stay and your intention to occupy it as your home may also be relevant.<br>Excludes: holiday homes or occasional-use residences; private business premises or offices with no primary residence; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br>Note: Discretion to be applied with regard to lawful occupation<br>Note: Not all residences have mail delivery directly, and may rely on a post box.<br><br><strong>Damaged Uninhabitable</strong> would indicate that the dwelling has sustained significant but repairable damage, the majority of the dwelling unsafe or unsuitable for occupation until repairs are completed.<br>Typical characteristics may include: extensive damage to floors, roofs, or walls; kitchen, bathroom, or toilet unusable; severe utility damage and prolonged disruption to essential services; extensive broken windows or doors posing ongoing safety or security risks.<br><br>Residents must vacate the dwelling for an extended period (typically more than 2-4 weeks and up to a year or even two) to allow repairs, necessitating alternative temporary accommodation and in some cases temporary housing.<br><br>Note: If subsequently determined that demolition is required, reclassify as "Destroyed." Determination can be through a feasibility assessment by insurers or a building professional.<br>Note: If subsequently determined that the dwelling is habitable, reclassify as "Damaged Habitable." Determination can be through a feasibility assessment by a council authorised officer.<br><br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr><tr><td><sub>EMIA-79</sub></td><td><sub>Primary Private Residences (Destroyed)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has type set as:</p><ul><li><em>A Place of Residence</em></li></ul><p>PA damage is:</p><ul><li><em>Destroyed</em></li></ul></td><td>A dwelling is considered your primary residence if: you and your family reside in it; your personal belongings are in it; it is the address where your mail is delivered; it is your registered electoral address; essential services (e.g., gas, electricity, water) are connected; the duration of your stay and your intention to occupy it as your home may also be relevant.<br>Excludes: holiday homes or occasional-use residences; private business premises or offices with no primary residence; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br>Note: Discretion to be applied with regard to lawful occupation<br>Note: Not all residences have mail delivery directly, and may rely on a post box.<br><br><strong>Destroyed</strong> would indicate a dwelling with severe and irreparable damage, requiring demolition and reconstruction.<br>Typical characteristics may include: extensive structural damage compromising integrity; completely unusable kitchen, bathroom, and toilet facilities; major utility destruction rendering the dwelling unsafe; rebuilding may be more feasible and cost effective than repairing.<br><br>Residents must vacate for a significantly extended period (typically from one to five years) to facilitate demolition, reconstruction, or sale, necessitating alternative temporary housing. Note: If subsequently determined that demolition is not required, reclassify as "Damaged Uninhabitable." Determination can be through a feasibility assessment by insurers or a building professional.<br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr><tr><td><sub>EMIA-80</sub></td><td><sub>Non-Prim Priv Residences (Damaged, habitable)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has property Use:</p><ul><li><em>Residential</em></li></ul><p>PA category:</p><ul><li><em>Dwelling</em></li></ul><p>PA is NOT a Primary Place of Residence</p><p>PA damage is one of:</p><ul><li><em>Habitable / Functioning</em></li><li><em>Unknown - Requires Assessment</em></li></ul></td><td>A residential property that is not being used as a primary residence by any occupant at the time of the event.<br>Examples include: holiday homes; occasional-use residences; seasonal worker accommodation that is not continuously occupied; vacant residential properties; non-primary residence attached to a business or office building<br>Excludes: properties being used as a primary residence (whether owner-occupied or rented); private business premises or offices; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br><br><strong>Damaged Habitable</strong><br>A dwelling that has sustained minor to moderate damage, but the majority can remain safe and habitable with minor repair work. Typical characteristics may include: partial damage to floors, roofs, or walls, such as broken roof tiles that can be tarped; temporary inundation limited to parts of the dwelling; utility damage or temporary disruption of essential services such as electricity, water, gas; broken windows or doors that can be temporarily secured; one area or the residence may be significantly damaged and can be isolated from the remainder or the residence.<br>Repairs are possible without prolonged displacement, including make safe arrangements awaiting permanent repairs; residents might need to vacate briefly (e.g., 24–48 hours to a week) to ensure safe conditions.<br><br>Note: one room may be able to be isolated, enabling the rest of the dwelling to be habitable.<br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr><tr><td><sub>EMIA-81</sub></td><td><sub>Non-Primary Private Residences (Destroyed)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has property Use:</p><ul><li><em>Residential</em></li></ul><p>PA category:</p><ul><li><em>Dwelling</em></li></ul><p>PA is NOT a Primary Place of Residence</p><p>PA damage is:</p><ul><li><em>Destroyed</em></li></ul></td><td>A residential property that is not being used as a primary residence by any occupant at the time of the event.<br>Examples include: holiday homes; occasional-use residences; seasonal worker accommodation that is not continuously occupied; vacant residential properties; non-primary residence attached to a business or office building<br>Excludes: properties being used as a primary residence (whether owner-occupied or rented); private business premises or offices; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br><br><strong>Destroyed</strong> would indicate a dwelling with severe and irreparable damage, requiring demolition and reconstruction.<br>Typical characteristics may include: extensive structural damage compromising integrity; completely unusable kitchen, bathroom, and toilet facilities; major utility destruction rendering the dwelling unsafe.<br><br>Residents must vacate for a significantly extended period (typically from one to five years) to facilitate demolition, reconstruction, or sale, necessitating alternative temporary housing. Note: If subsequently determined that demolition is not required, reclassify as "Damaged Uninhabitable." Determination can be through a feasibility assessment by insurers or a building professional.<br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr><tr><td><sub>EMIA-82</sub></td><td><sub>Non-Prim Priv Residences (Damaged, uninhabitable)</sub></td><td><sub>COUNT</sub></td><td><sub>Recovery Case (RC), Private Asset (PA)</sub></td><td><p>RC has active status</p><p>PA has active status</p><p>PA has property Use:</p><ul><li><em>Residential</em></li></ul><p>PA category:</p><ul><li><em>Dwelling</em></li></ul><p>PA is NOT a Primary Place of Residence</p><p>PA damage is one of:</p><ul><li><em>Uninhabitable / Non Functioning</em></li></ul></td><td>A residential property that is not being used as a primary residence by any occupant at the time of the event.<br>Examples include: holiday homes; occasional-use residences; seasonal worker accommodation that is not continuously occupied; vacant residential properties; non-primary residence attached to a business or office building<br>Excludes: properties being used as a primary residence (whether owner-occupied or rented); private business premises or offices; commercial properties, storage containers, factories; outbuildings such as sheds, garages, stables, etc.<br><br><strong>Damaged Uninhabitable</strong> would indicate that the dwelling has sustained significant but repairable damage, the majority of the dwelling unsafe or unsuitable for occupation until repairs are completed.<br>Typical characteristics may include: extensive damage to floors, roofs, or walls; kitchen, bathroom, or toilet unusable; severe utility damage and prolonged disruption to essential services; extensive broken windows or doors posing ongoing safety or security risks.<br><br>Residents must vacate the dwelling for an extended period (typically more than 2-4 weeks and up to a year or even two) to allow repairs, necessitating alternative temporary accommodation and in some cases temporary housing.<br><br>Note: If subsequently determined that demolition is required, reclassify as "Destroyed." Determination can be through a feasibility assessment by insurers or a building professional.<br>Note: If subsequently determined that the dwelling is habitable, reclassify as "Damaged Habitable." Determination can be through a feasibility assessment by a council authorised officer.<br><br><strong>Dwelling</strong><br>A dwelling refers to a structure primarily used for residential accommodation, including: detached house, attached house, or townhouse; apartment or flat; strata title unit; unit in a retirement village; caravan, houseboat, or other mobile home. Dwellings often include separate but associated structures such as laundries, kitchens, bathrooms, toilets, storerooms, or garages.</td></tr></tbody></table>

## Data Dictionary <a href="#emvrecoveryportalintegration-emimpact-datadictionary" id="emvrecoveryportalintegration-emimpact-datadictionary"></a>

The following terms are used in this integration.

### General terms (From EMV) <a href="#emvrecoveryportalintegration-emimpact-generalterms-fromemv" id="emvrecoveryportalintegration-emimpact-generalterms-fromemv"></a>

<table><thead><tr><th width="240.6484375"></th><th></th></tr></thead><tbody><tr><td>Destroyed</td><td><p>From EMV's data dictionary:</p><blockquote><p>Destroyed indicates damaged, no longer habitable.</p></blockquote></td></tr><tr><td>Damaged</td><td><p>From EMV's data dictionary:</p><blockquote><p>Damaged indicates damaged, but still habitable.</p></blockquote></td></tr><tr><td>Primary Residences</td><td><p>From EMV's data dictionary:</p><blockquote><p>A private residential building (house, unit, apartment, caravan etc.) that is used as a primary place of residence for a person or persons (family). Not a: - Holiday property (house, house, unit, apartment, caravan etc.) - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc.</p></blockquote></td></tr><tr><td>Total Residences</td><td><p>From EMV's data dictionary:</p><blockquote><p>The sum of all primary residences damaged and any other privately owned residences (those not included in the definition for primary e.g. holiday properties). Does not include: - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc.</p></blockquote></td></tr></tbody></table>

<mark style="background-color:red;">For a more detailed data dictionary, refer to the EMV or see \*\*\*\*\*\*</mark>

### Built-in Lookup Classifications <a href="#emvrecoveryportalintegration-emimpact-built-inlookupclassifications" id="emvrecoveryportalintegration-emimpact-built-inlookupclassifications"></a>

The following built-in lookups in Crisisworks are mapped to EMV.

#### Damage Level <a href="#emvrecoveryportalintegration-emimpact-damagelevel" id="emvrecoveryportalintegration-emimpact-damagelevel"></a>

<table data-full-width="false"><thead><tr><th width="92.83203125">Key</th><th>Label</th><th>Included as 'Damaged' where both metrics are required.</th><th>Included as 'Destroyed' where both metrics are required.</th><th>Included as 'Damaged'  when only damaged is required.</th></tr></thead><tbody><tr><td>1</td><td>Habitable / Functioning</td><td>Yes</td><td>No</td><td>Yes</td></tr><tr><td>2</td><td>Uninhabitable / Non-Functioning</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>3</td><td>Partially Destroyed (no longer used)</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>4</td><td>Destroyed</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>5</td><td>Unknown - Requires Assessment</td><td>Yes</td><td>No </td><td>Yes</td></tr><tr><td>6</td><td>Not Damaged</td><td>No</td><td>No</td><td>No</td></tr></tbody></table>

#### Property Type <a href="#emvrecoveryportalintegration-emimpact-propertytype" id="emvrecoveryportalintegration-emimpact-propertytype"></a>

<table data-full-width="false"><thead><tr><th>Key</th><th>Label</th></tr></thead><tbody><tr><td>propertyUseCommercial</td><td>Commercial, Industrial or Business</td></tr><tr><td>propertyUseResidential</td><td>Residential</td></tr><tr><td>propertyUseResidentialPrimary</td><td>Residential - Primary</td></tr><tr><td>propertyUseResidentialSecondary</td><td>Residential - Secondary</td></tr><tr><td>propertyUseResidentialUnclassified</td><td>Residential - Unclassified</td></tr><tr><td>propertyUseAccommodation</td><td>Accommodation / B&#x26;B</td></tr><tr><td>propertyUseFarm</td><td>Farming</td></tr><tr><td>propertyUseGovernment</td><td>Government Building</td></tr><tr><td>propertyUseCommunity</td><td>Community Facility</td></tr><tr><td>propertyUseInfrastructure</td><td>Infrastructure</td></tr><tr><td>propertyUseVacant</td><td>Vacant Land</td></tr><tr><td>propertyUseOther</td><td>Other</td></tr></tbody></table>

#### Private Asset Type <a href="#emvrecoveryportalintegration-emimpact-privateassettype" id="emvrecoveryportalintegration-emimpact-privateassettype"></a>

<table data-full-width="false"><thead><tr><th>Key</th><th>Default Lable</th></tr></thead><tbody><tr><td>house</td><td>Primary Place of Residence</td></tr><tr><td>holiday-house</td><td>Holiday House</td></tr><tr><td>holiday-rental</td><td>Holiday Rental</td></tr><tr><td>flat</td><td>Flats/Units</td></tr><tr><td>caravan</td><td>Caravans</td></tr><tr><td>dwelling-other</td><td>Other Dwelling</td></tr><tr><td>shop</td><td>Shops/Factories</td></tr><tr><td>gov</td><td>Government</td></tr><tr><td>community</td><td>Community Centre(s)</td></tr><tr><td>facility-other</td><td>Other Facility</td></tr><tr><td>fencing</td><td>Fencing</td></tr><tr><td>shed</td><td>Shed/s</td></tr><tr><td>tank</td><td>Tank</td></tr><tr><td>structure-other</td><td>Other Structure</td></tr><tr><td>dairy</td><td>Dairy</td></tr><tr><td>irrigation</td><td>Irrigation Pumps</td></tr><tr><td>machinery</td><td>Machinery</td></tr><tr><td>equipment-other</td><td>Other Equipment</td></tr><tr><td>car</td><td>Cars</td></tr><tr><td>boat</td><td>Boats</td></tr><tr><td>bike</td><td>Bikes</td></tr><tr><td>trailers</td><td>Trailers</td></tr><tr><td>vehicle-other</td><td>Other Vehicle</td></tr><tr><td>other</td><td>Other</td></tr></tbody></table>

### Metadata <a href="#emvrecoveryportalintegration-emimpact-metadata" id="emvrecoveryportalintegration-emimpact-metadata"></a>

Report metadata contain fields for accuracy and credibility, which have been adopted from the [AIDR Manual 14 on Post Disaster Survey and Assessment](https://knowledge.aidr.org.au/media/1961/manual-14-post-disaster-survey-and-assessment.pdf).

| Name                                                 |
| ---------------------------------------------------- |
| <mark style="color:$primary;">**Accuracy**</mark>    |
| Not reliable                                         |
| Incomplete and/or generally unreliable               |
| Incomplete but generally reliable                    |
| Fairly complete and reliable                         |
| Mainly complete and reliable                         |
| Complete and reliable                                |
| <mark style="color:$primary;">**Credibility**</mark> |
| Unknown                                              |
| Improbably                                           |
| Doubtful                                             |
| Possibly true                                        |
| Probably true                                        |
| Confirmed                                            |

<br>

<br>
