> For the complete documentation index, see [llms.txt](https://docs.cw.crisisworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cw.crisisworks.com/security-and-support/technical-reference/network-whitelisting.md).

# Network Whitelisting

{% if visitor.isSet === false %}
{% hint style="warning" %}
**Attention users: you may not be reading the full documentation**

This page contains additional hidden content tailored specifically to users. 

If you are a user, select the *Help* menu from within the system to return to this documentation tailored for your role and your system.
{% endhint %}
{% endif %}

If you run in a filtered network environment, you may need to whitelist some domains to use the system.

{% if visitor.isSet === false %}

### Required domains

The system requires access to the following domains:

* `app.<application domain>`
* `auth.<application domain>`
* `graphql.<application domain>`
* `api.<application domain>`

The system requires access to the following AWS service endpoints:

* `cognito-identity.ap-southeast-2.amazonaws.com`
* `cognito-idp.ap-southeast-2.amazonaws.com`
* `<application bucket>.s3.ap-southeast-2.amazonaws.com`

{% hint style="info" %}
Ask your system administrator for the exact value for `<application domain>`  and `<application bucket>.`&#x20;
{% endhint %}

### Recommended domains

The system also uses the following domains for system telemetry and map rendering, which are optional but recommended:<br>

* `tile.openstreetmap.org`
* `fonts.googleapis.com`
* `fonts.gstatic.com`
* Other map domains may be configured by administrators

### IP addresses

Our services do not map to fixed IP addresses due to the use of AWS serverless services. You should set your allowlist based on the domains.&#x20;

— &#x20;
{% endif %}

{% if visitor.claims.platforms.cw === true %}

### Required domains

Crisisworks requires access to the following domains:

* `app.cw.crisisworks.com`
* `auth.cw.crisisworks.com`
* `graphql.cw.crisisworks.com`
* `api.cw.crisisworks.com`

Crisisworks requires access to the following AWS service endpoints:

* `cognito-identity.ap-southeast-2.amazonaws.com`
* `cognito-idp.ap-southeast-2.amazonaws.com`
* `cw-prod-customer-files.s3.ap-southeast-2.amazonaws.com`

### Recommended domains

Crisisworks also uses the following domains for system telemetry and map rendering, which are optional:

* `tile.openstreetmap.org`
* `base.maps.vic.gov.au`
* `data.emergency.vic.gov.au`
* `fonts.googleapis.com`
* `fonts.gstatic.com`
* Additional mapping services may have been configured by site administrators

### IP addresses

Our services do not map to fixed IP addresses due to the use of AWS serverless services. You should set your allowlist based on the domains.&#x20;

— &#x20;
{% endif %}

{% if visitor.claims.platforms.feims === true %}

### Required domains

FEIMS requires access to the following domains:

* `app.feims.tmr.qld.gov.au`
* `auth.feims.tmr.qld.gov.au`
* `graphql.feims.tmr.qld.gov.au`
* `api.feims.tmr.qld.gov.au`

FEIMS requires access to the following AWS service endpoints:

* `cognito-identity.ap-southeast-2.amazonaws.com`
* `cognito-idp.ap-southeast-2.amazonaws.com`
* `feims-prod-customer-files.s3.ap-southeast-2.amazonaws.com`

FEIMS also uses the following domains for system telemetry and map rendering, which are optional:

* `browser-intake-ap2-datadoghq.com`
* `tile.openstreetmap.org`
* `fonts.googleapis.com`
* `fonts.gstatic.com`

### IP addresses

Our services do not map to fixed IP addresses due to the use of AWS serverless services. You should set your allowlist based on the domains.&#x20;

— &#x20;
{% endif %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.cw.crisisworks.com/security-and-support/technical-reference/network-whitelisting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.