> For the complete documentation index, see [llms.txt](https://docs.cw.crisisworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cw.crisisworks.com/system-administration/configuring-the-system.md).
# Configuring the System
This section outlines the System Administration functions including managing users, positions, lookup items and other system functions.
## Overview
System Administration includes maintenance tasks for the system and adding users.
### System Administration Positions
System Administrators can have different positions with different levels of access. Please ensure you're on duty with the right position for the type of tasks you wish to undertake.
These are as follows:
Position
Permissions overview
System Admin & Data Entry
Access all and configure registers in the the System Administration area
System Admin - User management
Access Positions and Position Groups
View, add and edit Contacts type of Users
## Access
The System menu is available to System Administrators via the [user menu](/concepts-and-fundamentals/on-a-computer/your-user-profile-and-duties.md).
If you aren't on duty with a System Administration position you will not see the System Administration area.
You will only see the System Administration link under System if you are on duty with a [System Administration position](#system-administration-positions).
System section of the User menu
{% hint style="info" %}
You will need a System Administrator position in your user account to access System Administration. This can only be added by another administrator. Contact your administrator first if you need this permission. For information security reasons, the Datalink Help Desk requires authorisation to perform this task.
{% endhint %}
{% hint style="info" %}
In order to perform System Administration functions you must be on duty to at least one event with a System Administration position. If you aren't you may be able to access System Administration areas but not perform functions.
{% endhint %}
## System Administration Settings
The System Administration menu provides access to registers other users cannot access.
{% hint style="info" %}
To add new items into these registers, use the New Item button within each register.
{% endhint %}
{% hint style="info" %}
Users are managed via the Operations module's [Contacts](broken://pages/rGTm9vyCA4TordShc02E) register not through the System Administration menu.
Events is another system register that is [navigated to](/concepts-and-fundamentals/on-a-computer/working-with-events.md) and [managed separately](/system-administration/managing-events.md) through the Events menu.
{% endhint %}
The following sections outline the System Administration registers available for use in your system along with their key administration functions.
---
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