EM-Impact

This page is for MAV customers and explains how to report to EM-Impact.

Overview

MAV customers have access to EM-Impact to automate the calculation and submission of recovery data (previously known as EM Recovery Portal).

The data used for the submission to EM-Impact comes from the Recovery Case's Affected Private Assets and the Infrastructure assessments. The logic used for each metric can be viewed in the Metric Specifications.

The EM-IMPACT reports will exclude cases and infrastructure assessments that are Resolved or Closed. Please set the status to "No Action Required"

As of 2026 there are two reports in Crisisworks that can be uploaded directly to EM-Impact and one additional report you can generate to verify your data. These can be found in the EMV Recovery Portal Reports section:

• EM-Impact: Summary 2026: this report was updated in January 2026 and is uploaded directly to EM-Impact.

• EM-Impact: Active Case Damages Detail 2026: this report sends active case damage data to EM-Impact. Cases, properties and property owners will be excluded from this report if consent is NOT set to yes. Only cases with a Private Assets set to Primary Place of Residence will be included.

• EM-Impact: Private Asset Detail 2026: this report outlines the data included in the counts of EM-Impact Summary as of the 2026 Report. It is an internal report and is not submitted to EM-Impact. Please note: For cases with multiple property types, the cases will be listed under each type.

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EM-Impact Fact Sheet.pdf

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Submission process

To submit data to EM-Impact, follow this process:

NOTE: You will need to be on duty in the event as MRM or MRM Deputy to view or run these reports.

If needed your Crisisworks System Administrator can edit your positions to add the additional security policy called "Access to EMV Recovery Portal Reporting."

Step 1: Review your private asset data

The private asset data is supplied for a number of metrics, and a report exists to help you understand what will be included and excluded from the metrics. The private asset data is entered from within the Case record and could include assets such as dwellings, caravans, fences, pumps, water tanks etc.

1. Click on the Reports tab

2. Search 'EM' to bring up the EM Recovery Portal category

3. Select the EM-Impact: Private Asset Detail 2026 report and Run Report

1. Select the correct Event

2. If you're using a Crisisworks Cluster site, be sure to include the correct Region.

3. Configure the columns you wish to expose and click Run Report.

When running this report, you can configure it to show or hide various columns, and group by various columns. On first run, it may be useful to run the entire report grouped by Property Type to get an overview of the data you have along with what will be included.

Look for numbers that are excluded from a metric that appear to contain valid metrics. Some examples:

• It is possible for Recovery Case records to not have a Property Type field set, and this will cause it to be excluded from some results.

• The EM-Impact submission process does not support customised Property Types, Damage Levels or Private Asset Types, so if these have been customised within your site then check that important data is not assigned to those types.

Enable the optional "Cases" column to get a hyperlink to a Recovery Case for each line item. This will allow you to identify the specific case data included in each line item.

Step 2: Review Infrastructure Assessments report

The other detail report to run when reviewing your data prior to submission is the Recovery Infrastructure Assessments report

1. Click on the Reports tab

2. Search for Recovery or Infrastructure

3. Select the Recovery Infrastructure Assessments report and Run Report

4. Select the correct Event

5. If you're using a Crisisworks Cluster site, be sure to include the correct Region.

6. Configure the columns you wish to expose and click Run Report

When running this report, you can configure it to show or hide various columns, and group by various columns. On first run, it may be useful to run the entire report grouped by Infrastructure Type to get an overview of the data you have along with what will be included.

Step 3: Run the Summary report

Run the Summary report to generate the statistics for EMV.

1. Click on the Reports tab

2. Search 'EM' to bring up the EMV Recovery Portal category

3. Select the EM-Impact: Summary 2026 report and Run Report

4. Select the correct Event

5. If you're using a Crisisworks Cluster site, be sure to include the correct Region.

6. Select the metrics you wish to expose under the Columns section

7. Expand the Metadata section and select your response to:

   1. Information Accuracy

   2. Information Credibility

   3. Validity

   4. Approval for distribution

8. Click on Run Report

When the report finishes, you can review the numbers for accuracy.

The logic used for each metric can be found in the Metric Specifications and Data Dictionary.

Step 4: Submit to EMV

To submit the report to EM-Impact:

1. Click Send to EM-Impact from the bottom of the screen

2. Select the relevant EM Incident from the drop down list and tick Send to EM-Impact

3. Click Proceed to submit the data