# Offer

## Overview

An **Offer** is a Resource type used to record in-kind assistance and humanitarian aid.\
This includes offers such as donations, goods, services and accommodation.

You can [find](#finding-offers), [add](#adding-offers) and [edit](#offer-settings) Offers via the Resources register.

For Volunteer offers, use instead the [Volunteer](https://docs.cw.crisisworks.com/modules/operations/resources/volunteer) type.

For register-level instructions, refer to:

{% content-ref url="" %}
[](https://docs.cw.crisisworks.com/modules/operations/resources)
{% endcontent-ref %}

## Public Offers form

Offers have an optional public form so community members submit Offers themselves, optionally generate a QR code for the URL and share the public link on your website and comms. Both genric Offers and [Volunteer](https://docs.cw.crisisworks.com/modules/operations/resources/volunteer) Offers share the same public form, though additional sections are required to be filled out by Volunteers depending on which [Categories and Sub-Categories](#category-and-sub-categories) are selected.

Offers submitted to the public begin with a [Status](https://docs.cw.crisisworks.com/modules/operations/resources/..#status) of *Pending*.

Refer to:

* [Managing Events: Public Forms](https://docs.cw.crisisworks.com/system-administration/managing-events#public-forms)
* [System Text](https://docs.cw.crisisworks.com/library/system-text#system-text) (for configuring public form help text)

## Finding Offers

Ways to find Offers:

1. Type column in the datagrid (Offer)
2. Types > Offer in the filter menu
3. Query in Search `itemSchemaName:offer`

## Adding Offers

Offers are created through one of two ways:

* Via the [Public Offers Form](#public-offers-form) if enabled (an administrator can add the Offer form to the Event) - items added this way will start with a [Status](https://docs.cw.crisisworks.com/modules/operations/resources/..#status) of *Pending*.
* By a user via **Operations → Resources** by setting the [Resource Type](https://docs.cw.crisisworks.com/modules/operations/resources/..#resource-type) to *Offer* when adding a new resource. Once set the Resource Type cannot be changed.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FwGvzwYXY1NoQS3etY8Vi%2Fimage.png?alt=media&#x26;token=f58b2a44-b4de-4b22-b082-9599c8b74dd3" alt=""><figcaption><p>Make sure the Resource Type is set to Offer.</p></figcaption></figure>

## Offer Settings&#x20;

### Offer Particulars

The Offer Particulars section defines the specifics of the Offer type.

It contains many shared fields but also has different settings to other types. The following sections explain how to use the Offer-specific settings.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FQfGecGLizEN8tXk70Qtg%2Fimage.png?alt=media&#x26;token=866a3ab1-75ab-4342-a8a3-b434d00dab1f" alt="" width="563"><figcaption><p>The Offer Particulars section</p></figcaption></figure>

#### Title

This setting contains a short summary (or title) for lists and counters.

#### Category & Sub-Categories

Refer to: [Resources > Category](https://docs.cw.crisisworks.com/modules/operations/resources/..#category) and [Resources > Sub-Category](https://docs.cw.crisisworks.com/modules/operations/resources/..#sub-category)

These settings are used to categorise the Offer. They are different to other Resources in that the options are configured by an administrator using the *Offer: Category* and *Offer Subcategory* [Lookups](https://docs.cw.crisisworks.com/system-administration/configuring-the-system/lookups).

#### Details

This setting is used to describe what is offered in detail, including any availability, conditions and constraints.