Logs

This page covers use of the Logs register to record a person’s observations, intentions, actions and decisions.

Overview

A log is a record of a person’s observations, intentions, actions and decisions. In an emergency context this is typically a position log and the system enables you to record these electronically. Logs are accessible by other users with the same position, as well as coordinators.

Log records are simple and include the date, the person who created the log and the message.

Logs are also permanently kept in the audit trail so take care when creating one. Even if you update it, the original unedited message stays in the Activity Log.

There are a number of ways to publish information in the system. Logs are typically shared only with others in your position.

If you wish to share information with others, or send something as a formal Communication, consider using an Information record instead.

If you wish to add notes to an existing record such as a case note on a recovery record.

Access

To access Logs:

  • Logs must be enabled within the current event

  • Sign in with an appropriate role. Logs is available to almost all Operations roles, if you can't access it you may need to ask your administrator to check your permissions.

Locate the Logs register under Operations > Logs in the menu.

Location of the Logs register in the Operations module

Types

All types of logs essentially functions like a digital version of a log book or diary and are used for auditing purposes, however they are recorded differently.

The following are available types of Logs:

Name
Summary of use

Record a person's account of a situation or a message that is important for the whole team to see.

Record a decision that has been made and the reasons for the decision.

Finding Logs

Searching, Filtering and Querying Registers

The register includes a number of features to assist in finding Logs:

  • Filters including workflow, type and region

  • Combination filters and search by most fields

Logs register datagrid (sample view)

Filters

Filters help make management of Logs easier by focusing on specific groups of items on the datagrid.

Filter menu explanations
Filter Group
Filter/s
Use

Main

​Active

Recently Updated

All

Types

​Decision

​Finds all items with Type of Decision

Log Entry

Finds all items with Type of Log Entry

Region

[List is based on your system configuration]*

Refer to: Regions

Workflow

Logged

Finds all items with Status of Logged

Active tags

[List is based on your system configuration]*

Any tags in use. Refer to: Tags

Assignments

Unassigned

Finds all items that are Unassigned

* May vary based on your system configuration

Opening and Viewing

Opening and Viewing Register Items

Settings

Logs are divided into the following sections (sections may or may not appear depending on what information is entered, your permissions level, and what mode you're viewing):

Record Notes

When editing, record notes in the rich text field as you make changes which will appear in the Activity log.

Refer to: Recording Notes

Main

The Main section presents the settings for the selected Log Type.

Refer to the Log Type article for relevant type specific settings:

Log EntryDecision

Status

Log messages default to a status of Logged. There is no need to change this status.

Attachments

The Attachments field supports adding as many files as necessary to the log. These are uploaded using the Add File button.

Options

Type

Enables selection of a Log Type.

It is recommended to chose the type once only. It is not recommended to switch between types

Tags

Used to classify logs and navigate to a specific collection of items.

For example logs related to Emergency Operations Centre could use the tag EOC to distinguish them from other logs.

Refer to: Tagging Items

Classification

The event that the Log belongs to is set here. Allows Logs to be moved from one event to another.

Refer to: Editing Items: Classification

Administrative

Save this item as a template

This setting can be used to create a template with presets which can be copied and re-used.

A template can help with this.

Save this item as a Template option

Activity

Refer to: Viewing and Opening Register Items: Activity

Updating

Editing Register Items

Logs are also permanently kept in the audit trail so take care when creating one. Even if you update it, the original unedited message stays in the Activity Log.

When updating Logs:

  • Add notes on your edits in the Record Notes field

  • Do not change the Type. Consider creating a new Log if you wish to use a different type.

  • Complete each section of the Settings as required including the Log Message or Decision. Note that some options may open up new sections to complete.

Editing a log message. Note that the original unedited message is preserved in the Activity log at the bottom right.

Adding

  1. From the register, in the New item menu select the New Log button (or drop down the list from any other register and select it)

  2. Under Options section, select the Type then complete each section of the Settings for that Type as required.

  3. Save

New Log screen

Bulk Actions

Performing Bulk Actions on Register Items

The following additional bulk actions can be performed via the Actions menu:

Action
Description

Copy IDs

Refer to: Copy IDs

Export to Report

Refer to: Export to Report Runs the Logs Report

Create a Copy

Refer to: Create a Copy

Reports

Running Reports

The Logs Report is the main report for logs. This can be found under Operations Reports.

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