Environmental Health

The Environmental Health register records Environmental Health Assessments (EHA) of affected properties.

Overview

Cases

The Environmental Health register records Environmental Health Assessments (EHA) of affected properties. Environmental Health is a sub-item of Cases and as such items in the register are attached to or added in existing Case record(s). Once added you can manage existing Environmental Health records directly in the register.

The register is particularly useful in the mobile app where you can conduct onsite inspections for a case as a field officer.

This register provides the following features (in addition to Case management):

  • Guided questionnaire based on chosen responses

  • Coordinate and assign field officers, inspections and tasks

  • Map based coordination of assessments

  • Record property accessibility status including duration of any disruption to access

  • Record access to utilities including electricity, gas, phone and water

  • Record status of any damage including flood damage and damage to outbuildings

  • Record health and safety issues such as hazards, volatile, toxic materials or structural issues

  • Record water related issues including water supply, waste water, irrigation and sewerage status

  • Record cleanup and sanitation requirements including animals and decaying waste

  • Record alternative onsite accommodation requirements

  • Upload photos and video evidence of any environmental health concerns

Environmental Health datagrid sample view
Environment Health Assessments map showing item summary

The guided questionnaire for Environmental Health inspectors is broken into sections. When filling in the guided questionnaire it is important to fill in as much information as possible based on what is known.

Access

To access Environmental Health

  • Environmental Health must be enabled for the event.

  • Go on duty with an appropriate role such as Environmental Health Officer, Recovery Officer, Recovery Manager. If you can't access it, ask your administrator to check your permissions.

Locate the Environmental Health register under Recovery > Environmental Health in the menu.

Location of the Environmental Health register in the Recovery module

Finding Environmental Health Assessments

Searching, Filtering and Querying Registers

The register includes a number of features to assist in finding [Register item]s:

  • Map view

  • Filters including inspection workflow and assignment

  • Combination filters and search by most fields

Filters

Filters help make management of Environmental Health Assessments easier by focusing on specific groups of items on the datagrid.

Environmental Health register filters
Filter menu explanations

The following lists some of the filters and how to use them:

Filter Group
Filter/s
Use

Field Officer

All Unassigned

Finds all Assessments that haven't been assigned to any field officers

Main

Active, Recently Updated, All

Workflow

Inspection Required

Finds all Assessments where an inspection has been requested

Inspection Completed

Finds all Assessments that have been completed

Due

Finds all Assessments with a Due Date that has passed

Active tags

[List is based on your system configuration]*

Any tags in use.

Refer to: Tagging items

Viewing Environmental Health Assessments

Opening and Viewing Register Items

When viewing Environmental Health Assessments sections can be expanded to show information.

As each section is completed, new sections may show additional information.

Environmental Health Assessment showing utilities and property damage

Environmental Health Settings

Environmental Health Assessments are divided into the following sections (sections may or may not appear depending on what information is entered, your permissions level, and what mode you're viewing):

Record Notes

When editing, you can record notes as you make changes which will appear in the Activity log.

Refer to: Recording Notes

General

The General section records the accessibility of the property for inspection. If this is set to Yes then inspectors should be able to access the property. Otherwise you'll need to determine and record this.

General section

Utilities

The Utilities section records whether key utilities such as electricity, gas, telephone and water are available on the property.

If there is any disruption to service, then a note should be recorded in the Details and duration of disruption(s) field.

Utilities section

Property Damage

In addition to any damage recorded in the parent Case, the Property Damage section provides for a quick assessment of any flood damage, any damage to outbuildings or to dwellings.

If there is flood damage, inspectors will be asked to List items and areas affected.

Property Damage section

Safety

The Safety section includes a detailed analysis of potential hazards such as hazardous chemicals, gas cylinders, swimming pools etc.

Inspectors will be asked if there are any additional health or sanitation problems. In addition, if there are hazards, inspectors should check off whether there is Treated Pine, Roof Cladding, Chimney, Frame, Wall, Water Tank, Gas Cylinders, Asbestos, Overhanging Trees, Swimming Pool, Hazardous Chemicals or Other Structural Issues.

Where the answer is Yes to any of these hazards, inspectors can record Additional Comments.

Safety section

Waste Water

The Waste Water section records details of sewerage and septic systems, including whether there is an operational toilet, sewer and septic system. If the septic system isn't functioning, inspectors can record any relevant septic system details including what is required to restore function.

Inspectors also record information on the operational status of septic and effluent lines and the type of waste water and irrigation system used.

Waste Water section

Water Supply

The Water Supply section records key details on the available of potable and irrigation water.

Inspectors record whether ther is an operational potable water supply to the property, specify the main potable water source,

Water Supply section

Cleanup & Removal

The Cleanup and Removal section records information about any dead animals or wildlife, putrescible materials or refrigerated/frozen food that require clean up or removal.

Inspectors can answer Yes, No or Unknown.

Cleanup & Removal section

Temporary Onsite Accommodation

The Temporary Onsite Accommodation section records information mainly on caravan style accommodation for displaced residents.

Inspectors are asked if temporary onsite accomodation is required.

Temporary Onsite Accommodation section

Additional Information

The Additional information section is used to record additional notes, photos and videos.

Inspectors can record Additional Information can be entered into the rich text field and multiple photos and videos can file upload field.

Additional Information section

Workflow

The Workflow section is used to record the location (property) of the assessment along with its status, next actions and assignment.

Workflow section

Location

Refer to: Editing Register Items: Location

Inspectors can record the Location using the property search or map.

Status

Status
Datagrid Icon
Next available steps
Notes

Inspection Required

Inspection Completed

All new assessments begin with this status

Inspection Completed

Inspection Required

The inspection has been completed and all the relevant information has been filled in

Next Action Due

This field is used to set a due date and time for the Environmental Health Assessment to be completed. Dates are set using the Date Time selector. After this date, it becomes Due.

Field Officer

Refer to: Editing Items: Assignment

This field is used by coordinators to assign an Environmental Health Assessment to an officer by selecting a user from the list.

Tags

Refer to: Tagging Items

Refer to: Linked items

Cases this Environmental Health Assessment has been added to appear in this section.

Classification

Refer to: Editing Items: Classification

The Environmental Health Assessment's Event is set or changed here.

Activity

Refer to: Viewing and Opening Register Items: Activity

Updating Environmental Health Assessments

Editing Register Items

When updating Environmental Health Assessments:

  • Typically you will be the person who the inspection is assigned to in the Field Officer field

  • Add notes on your edits in the Record Notes field

  • Complete each section of the Settings as required to complete the Assessment, including any Additional information. Note that some options may open up new sections to complete.

  • Once the Environmental Health Assessment is complete, change the Status to Inspection Completed.

Editing an Environmental Health Assessment

Adding Envinromental Health Assessments

Refer to: Cases - Performing Environmental Health Assessments

Livestock can only be added through their parent register - Cases.

To add another Environmental Health Assessment to a Case (for example a different asset) when viewing an Environmental Health item, follow the relevant Related Link to the Case, edit the Case. Make sure it hasn't already been added and add it from the Performing Environmental Health Assessments section.

Bulk Actions

Performing Bulk Actions on Register Items

The following additional bulk actions can be performed via the Actions menu:

Action
Description

Copy IDs

Refer to: Copy IDs

Export to Report

Refer to: Export to Report Runs the Recovery Environmental Health Assessments Report

Bulk Edit

Refer to: Bulk Edit Updates Status, Field Officer, Next Action Due and notes

Reports

Running Reports

The main report available for Environmental Health is the Recovery Environmental Health Assessments Report.

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