# Environmental Health

## Overview <a href="#requests-overview" id="requests-overview"></a>

{% content-ref url="cases" %}
[cases](https://docs.cw.crisisworks.com/modules/recovery/cases)
{% endcontent-ref %}

The *Environmental Health* register records Environmental Health Assessments (EHA) of affected properties. *Environmental Health* is a sub-item of [Cases](https://docs.cw.crisisworks.com/modules/recovery/cases) and as such items in the register are attached to or added in existing Case record(s). Once added you can manage existing Environmental Health records directly in the register.

The register is particularly useful in the mobile app where you can conduct onsite inspections for a case as a field officer.

This register provides the following features (in addition to Case management):

* Guided questionnaire based on chosen responses
* Coordinate and [assign field officers](#field-officer), inspections and tasks
* Map based coordination of assessments
* Record and update:
  * property accessibility status including duration of any disruption to access
  * access to utilities including electricity, gas, phone and water
  * status of any damage including flood damage and damage to outbuildings
  * health and safety issues such as hazards, volatile, toxic materials or structural issues
  * water related issues including water supply, waste water, irrigation and sewerage status
  * cleanup and sanitation requirements including animals and decaying waste
  * alternative onsite accommodation requirements
  * photos and video evidence of any environmental health concerns

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FHpV45gNCHg3IM9QgrX2q%2Fimage.png?alt=media&#x26;token=5356f0ec-8746-4436-b49a-791243f0668d" alt="" width="563"><figcaption><p>Environmental Health datagrid sample view</p></figcaption></figure>

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FLpT8xGDCheVsFrDASsfb%2Fimage.png?alt=media&#x26;token=3026e6e4-cc51-49ce-96a8-8d6315df51c1" alt="" width="375"><figcaption><p>Environment Health Assessments map showing item summary</p></figcaption></figure>

The guided questionnaire for Environmental Health inspectors is broken into sections. When filling in the guided questionnaire it is important to fill in as much information as possible based on what is known.

### Access <a href="#requests-usingrequests" id="requests-usingrequests"></a>

To access *Environmental Health*&#x20;

* *Environmental Health* must be [enabled for the event](https://docs.cw.crisisworks.com/system-administration/managing-events).
* [Go on duty](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/working-with-events#setting-your-duties-for-events) with an appropriate role such as Environmental Health Officer, Recovery Officer, Recovery Manager. If you can't access it, ask your administrator to check your permissions.

Locate the *Environmental Health* register under **Recovery > Environmental Health** in the menu.&#x20;

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FIgiPv2l8desRdPEkdh1v%2Fimage.png?alt=media&#x26;token=fb428881-ed6c-4f4f-b44f-b954aca64ec6" alt="" width="375"><figcaption><p>Location of the Environmental Health register in the Recovery module</p></figcaption></figure>

## Finding Environmental Health Assessments <a href="#information-editinganexistinginformationitem" id="information-editinganexistinginformationitem"></a>

{% content-ref url="../../concepts-and-fundamentals/on-a-computer/searching-filtering-and-querying-registers" %}
[searching-filtering-and-querying-registers](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/searching-filtering-and-querying-registers)
{% endcontent-ref %}

The register includes a number of features to assist in finding *\[Register item]s*:

* [Datagrid](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid#data-grid-view) view
* [Map](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid#map-view) view
* [Filters](#information-editinganexistinginformationitem-1) including inspection workflow and assignment
* Combination filters and search by most fields

### Filters <a href="#information-editinganexistinginformationitem" id="information-editinganexistinginformationitem"></a>

Filters help make management of *Environmental Health Assessments* easier by focusing on specific groups of items on the datagrid.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FwkE5JhMUfvKQ7RfQdAhC%2Fimage.png?alt=media&#x26;token=9fe14d54-f46c-46be-95a8-5536771147cb" alt="" width="137"><figcaption><p>Environmental Health register filters</p></figcaption></figure>

<details>

<summary>Filter menu explanations</summary>

The following lists some of the filters and how to use them:

<table><thead><tr><th width="247">Filter Group</th><th>Filter/s</th><th>Use</th></tr></thead><tbody><tr><td>Field Officer</td><td>All Unassigned</td><td>Finds all Assessments that haven't been assigned to any field officers </td></tr><tr><td>Main</td><td>Active, Recently Updated, All</td><td></td></tr><tr><td>Workflow</td><td>Inspection Required</td><td>Finds all Assessments where an inspection has been requested</td></tr><tr><td></td><td>Inspection Completed</td><td>Finds all Assessments that have been completed</td></tr><tr><td></td><td>Due</td><td>Finds all Assessments with a Due Date that has passed</td></tr><tr><td>Active tags</td><td>[List is based on your system configuration]*</td><td><p>Any tags in use.</p><p>Refer to: <a href="../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/tagging-items">Tagging items</a></p></td></tr></tbody></table>

</details>

## Viewing Environmental Health Assessments <a href="#information-editinganexistinginformationitem" id="information-editinganexistinginformationitem"></a>

{% content-ref url="../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/viewing-items" %}
[viewing-items](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/viewing-items)
{% endcontent-ref %}

When viewing *Environmental Health Assessments* sections can be expanded to show information.

As each section is completed, new sections may show additional information.&#x20;

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FeoP5fxktYuPTT4Xt6DI4%2Fimage.png?alt=media&#x26;token=9bf69f0e-5327-44ab-af5b-48308583466c" alt=""><figcaption><p>Environmental Health Assessment showing utilities and property damage</p></figcaption></figure>

## Environmental Health Settings

Environmental Health Assessments are divided into the following sections (sections may or may not appear depending on what information is entered, your permissions level, and what mode you're viewing):&#x20;

| Left Column                                                       | Right Column                      |
| ----------------------------------------------------------------- | --------------------------------- |
| [Record Notes](#record-notes)                                     | [Workflow](#workflow)             |
| [General](#general)                                               | [Related](#related)               |
| [Utilities](#utilities)                                           | [Classification](#classification) |
| [Property Damage](#property-damage)                               | [Activity](#activity)             |
| [Safety](#safety)                                                 |                                   |
| [Waste Water](#waste-water)                                       |                                   |
| [Water Supply](#water-supply)                                     |                                   |
| [Cleanup & Removal](#cleanup-and-removal)                         |                                   |
| [Temporary Onsite Accommodation](#temporary-onsite-accommodation) |                                   |
| [Additional Information](#additional-informatio)                  |                                   |

### Record Notes

When editing, you can record notes as you make changes which will appear in the Activity log.

Refer to: [Recording Notes](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#recording-notes)

### General

The General section records the accessibility of the property for inspection. If this is set to Yes then inspectors should be able to access the property. Otherwise you'll need to determine and record this.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FghLD6oR9XfplDXI5MTaS%2Fimage.png?alt=media&#x26;token=7614a418-93bd-4311-8a03-21624cabf98f" alt="" width="375"><figcaption><p>General section</p></figcaption></figure>

### Utilities

The Utilities section records whether key utilities such as **electricity**, **gas**, **telephone** and **water** are available on the property.&#x20;

If there is any disruption to service, then a note should be recorded in the **Details and duration of disruption(s)** field.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FmEJEzAFSmrEB8B1z11cm%2Fimage.png?alt=media&#x26;token=ee627df2-ea28-440a-a6a1-e7495b387c3e" alt="" width="375"><figcaption><p>Utilities section</p></figcaption></figure>

### Property Damage

In addition to any damage recorded in the parent Case, the Property Damage section provides for a quick assessment of any **flood damage**, any **damage to outbuildings** or to **dwellings**.

If there is flood damage, inspectors will be asked to **List items and areas affected**.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2F3FqZClQgs12RcywnxVZ9%2Fimage.png?alt=media&#x26;token=cf1b2385-a8c5-4961-b52e-45a44e4d8a31" alt="" width="375"><figcaption><p>Property Damage section</p></figcaption></figure>

### Safety

The Safety section includes a detailed analysis of potential hazards such as hazardous chemicals, gas cylinders, swimming pools etc.

Inspectors will be asked if there are **any additional health or sanitation problems**. In addition, if there are hazards, inspectors should check off whether there is **Treated Pine**, **Roof Cladding**, **Chimney**, **Frame**, **Wall**, **Water Tank**, **Gas Cylinders**, **Asbestos**, **Overhanging Trees**, **Swimming Pool**, **Hazardous Chemicals** or **Other Structural Issues**.

Where the answer is Yes to any of these hazards, inspectors can record **Additional Comments**.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2Fqxj7xwO2U9Oj4d2XP3N4%2Fimage.png?alt=media&#x26;token=e886ac5d-1c82-4872-a20a-ab45adc9173b" alt="" width="375"><figcaption><p>Safety section</p></figcaption></figure>

### Waste Water

The Waste Water section records details of sewerage and septic systems, including whether there is an operational **toilet**, **sewer** and **septic system**. If the septic system isn't functioning, inspectors can record any relevant **septic system details** including what is required to **restore function**.

Inspectors also record information on the operational status of **septic** and **effluent lines** and the type of **waste water and irrigation system** used.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FVuzRxiIPZfEGhiDMkNmu%2Fimage.png?alt=media&#x26;token=6510985e-7390-43d5-84e3-dd74412df898" alt="" width="375"><figcaption><p>Waste Water section</p></figcaption></figure>

### Water Supply

The Water Supply section records key details on the available of potable and irrigation water.

Inspectors record whether ther is an operational **potable water supply to the property**, specify the **main potable water source**,&#x20;

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2Fg3ljJM2YQzicPxfz79el%2Fimage.png?alt=media&#x26;token=6ce53565-b2c1-454d-a33b-b6212c9c4eab" alt="" width="375"><figcaption><p>Water Supply section</p></figcaption></figure>

### Cleanup & Removal

The Cleanup and Removal section records information about any **dead animals or wildlife**, **putrescible materials** or **refrigerated/frozen food** that require clean up or removal.

Inspectors can answer Yes, No or Unknown.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FVSSOMCdJeITGQHBxY3zs%2Fimage.png?alt=media&#x26;token=9fc54103-0a48-44ca-a9d2-2c564b61e91e" alt="" width="375"><figcaption><p>Cleanup &#x26; Removal section</p></figcaption></figure>

### Temporary Onsite Accommodation

The Temporary Onsite Accommodation section records information mainly on caravan style accommodation for displaced residents.

Inspectors are asked if **temporary onsite accomodation is required**.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FZ7Jmt6W57MPR0lkaWQx0%2Fimage.png?alt=media&#x26;token=d6ecd4d1-add0-4067-9039-32b6091990e9" alt="" width="375"><figcaption><p>Temporary Onsite Accommodation section</p></figcaption></figure>

### Additional Information

The Additional information section is used to record additional notes, **photos** and **videos**.

Inspectors can record **Additional Information** can be entered into the [rich text field](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#rich-text-fields) and multiple photos and videos can [file upload](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#attaching-files) field.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FdYy6BCbQ8cBcRBJxSVIr%2Fimage.png?alt=media&#x26;token=7be5d0c7-3dd1-41b4-b121-deef2d680f9b" alt="" width="375"><figcaption><p>Additional Information section</p></figcaption></figure>

### Workflow

The Workflow section is used to record the location (property) of the assessment along with its status, next actions and assignment.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FesqBZXp4njZeRUhodnRK%2Fimage.png?alt=media&#x26;token=f235168c-bb4e-480a-b708-e85e09a760e3" alt="" width="375"><figcaption><p>Workflow section</p></figcaption></figure>

#### Location

Refer to: [Editing Register Items: Location](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#location)

Inspectors can record the **Location** using the property search or map.

#### Status

<table><thead><tr><th width="130">Status</th><th width="143">Datagrid Icon</th><th>Next available steps</th><th>Notes</th></tr></thead><tbody><tr><td>Inspection Required</td><td><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2F8rqDBOrBzaeiuIPEL8MO%2Fimage.png?alt=media&#x26;token=a3e3c9b8-1022-4364-b585-886f2897dd23" alt="" data-size="original"></td><td>Inspection Completed</td><td>All new assessments begin with this status</td></tr><tr><td>Inspection Completed</td><td><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FUL56vVEoKcXXX7A4rrGQ%2Fimage.png?alt=media&#x26;token=94f018c4-8126-49b1-8b70-7cecd8b23fa2" alt="" data-size="original"></td><td>Inspection Required</td><td>The inspection has been completed and all the relevant information has been filled in</td></tr></tbody></table>

#### Next Action Due

This field is used to set a due date and time for the Environmental Health Assessment to be completed. Dates are set using the [Date Time selector](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#selecting-dates). After this date, it becomes Due.&#x20;

#### Field Officer

Refer to: [Editing Items: Assignment](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#assignment)

This field is used by coordinators to assign an Environmental Health Assessment to an officer by selecting a user from the list.&#x20;

#### Tags

Refer to: [Tagging Items](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/tagging-items)

### Related

Refer to: [Linked items](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/viewing-items#linked-items)

Cases this Environmental Health Assessment has been added to appear in this section.

### Classification

Refer to:  [Editing Items: Classification](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items#classification)

The Environmental Health Assessment's Event is set or changed here.

### Activity

Refer to: [Viewing and Opening Register Items: Activity](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/viewing-items#activity)

## Updating Environmental Health Assessments

{% content-ref url="../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items" %}
[editing-items](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/editing-items)
{% endcontent-ref %}

When updating *Environmental Health Assessments*:

* Typically you will be the person who the inspection is assigned to in the **Field Officer** field
* Add notes on your edits in the **Record Notes** field
* Complete each section of the [Settings](#register-item-settings) as required to complete the Assessment, including any [Additional information](#additional-information). Note that some options may open up new sections to complete.
* Once the Environmental Health Assessment is complete, change the **Status** to *Inspection Completed*.

<figure><img src="https://3923904090-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNy7IznbrPLUq6GJDDQDk%2Fuploads%2FvBuLBtT1WxZm2Ljc2EZb%2Fimage.png?alt=media&#x26;token=df5f299c-9822-4fa5-b452-0f68dead7a9b" alt="" width="563"><figcaption><p>Editing an Environmental Health Assessment</p></figcaption></figure>

## Adding Envinromental Health Assessments

Refer to: [Cases - Performing Environmental Health Assessments](https://docs.cw.crisisworks.com/modules/cases#recovery-people-and-property-performingenvironmentalhealthassessments)

Livestock can only be added through their parent register - Cases.

To add another Environmental Health Assessment to a Case (for example a different asset) when viewing an Environmental Health item, follow the relevant [Related Link ](#related)to the Case, edit the Case. Make sure it hasn't already been added and add it from the Performing Environmental Health Assessments section.

## Bulk Actions

{% content-ref url="../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions" %}
[bulk-actions](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions)
{% endcontent-ref %}

The following additional bulk actions can be performed via the Actions menu:

| Action                         | Description                                                                                                                                                                                                                                                              |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Copy IDs                       | Refer to: [Copy IDs](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions#copy-ids)                                                                                                                                   |
| Export to Report               | <p>Refer to: <a href="../../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions#export-to-report">Export to Report</a><br>Runs the <strong>Recovery Environmental Health Assessments Report</strong></p>                                          |
| Bulk Edit Environmental Health | <p>Refer to: <a href="../../../concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions#bulk-edit">Bulk Edit</a></p><ul><li>Record Notes</li><li>Event</li><li>Status</li><li>Field Officer</li><li>Tags</li><li>Region</li><li>Next Action Due</li></ul> |
| Bulk Edit All Filtered Records | Refer to: [Bulk Edit All Filtered Records](https://docs.cw.crisisworks.com/concepts-and-fundamentals/on-a-computer/using-the-datagrid/bulk-actions#bulk-edit-all-filtered-records) and Bulk Edit Environmental Health                                                    |

## Reports

{% content-ref url="../../system-administration/reporting/running-reports" %}
[running-reports](https://docs.cw.crisisworks.com/system-administration/reporting/running-reports)
{% endcontent-ref %}

The main report available for *Environmental Health* is the **Recovery Environmental Health Assessments Report**.
