Reporting Security Concerns

If you have discovered a problem in the security of Datalink's software, you can report it as follows:

• Using Datalink's Service Desk (recommended for customers reporting issues) — all security incidents are treated with priority, and critical security issues can be flagged as a SEV-1 for fast response.

• Contact your Datalink representative (recommended for low urgency discussions) — for low urgency contact such as to organise a call with Datalink's information security team, it's best to liaise with your account representative.

• Emailing our security mailbox —  our engineering team monitors for security reports via [email protected].

If you have discovered a vulnerability in our system then we'd be happy to hear about it.

Note that we do not run a bug bounty program, and we do not pay for unsolicited vulnerability reports.

Approved by CISO	6 March 2025
Next review before	6 March 2026